User involvement
User engagement is crucial for recognizing and incorporating the perspectives and priorities of both the individuals at risk (service users) and the healthcare personnel (GPs and nurses), and thus making implementation of FREM_ML sustainable.
User engagement will contribute to making the risk and management information communicated through FREM_ML patient centered and interpretable by GPs. As such, user engagement will help us identify how to deliver this information to service users in individually informed ways that enable them to manage lifestyle changes and medication to maintain good lives and ensure health equity.
User engagement is also crucial to ensure that implementation of AI in general practice is informed by medical expertise so that it empowers clinical decision-making without undermining the GP-patient relation.
Involvement of End-Users (Patients)
End-users are continuously involved throughout the project. Their perspectives and inputs will help shape the design and development of FREM_ML, ensuring that patient needs are met.
A User Panel contributes by sharing their perspectives and experiences, as well as giving feedback on interview guides, questionaries, and the project as a whole.
End-user involvement provides important insight into information needs, preferences, concerns related to risk-prediction, and the interaction with general practice.
Involvement of General Practice
Healthcare professionals from general practice are actively involved to ensure that FREM_ML is relevant, feasible, and aligned with existing workflows.
Their involvement focuses on how FREM_ML can support case-finding and decision-making in general practice. Through interviews and workshops, general practitioners and nurses will provide insights into clinical workflows, experiences with digital tools, and perceived barriers and facilitators for implementation, as well as user needs and preferences.
These insights will guide the refinement of FREM_ML, helping to make it user-friendly, supportive of clinical needs, and suitable for implementation in primary care settings.